Mouche.com Satisfaction Guarantee

Love It or Your Money Back - No Questions Asked!

At Mouche, we're not just confident in our products; we're downright proud. We believe in the transformative power of our cosmetics and skincare. That's why your satisfaction is not just a priority—it's our mission.

Our Promise to You: If, for any reason, you're not head-over-heels in love with your Mouche purchase, don't fret. MiNi LLC stands by the quality of every product. We offer a hassle-free refund or store credit, no questions asked, within 30 days of delivery.

1. Returns and Refunds:
At Mouche.com, we strive for your satisfaction. If you're unsatisfied with your purchase, MiNi LLC offers a full refund or store credit equivalent to the item's value within 30 days of delivery.

2. Wrong Product or Missing Package:
Received the wrong product or your package didn't make it to you? No worries. We're here to help with store credit or a replacement for the full value of the affected items.

3. How to Request Refund or Store Credit:
Contact our Customer Support team at support@mouche.com to initiate your refund or store credit request. They're here to assist you through the process.

4. Refund Process:
Refunds will be processed to the credit card used for the original purchase. Please allow up to two (2) billing cycles for the refund credit to appear on your statement.

5. Fair Use Policy:
We value fairness. While we want you to be satisfied, frequent or excessive refund requests by an individual may be monitored. Misuse of this policy will not be tolerated.

*Thank you for choosing Mouche.com! Your happiness is our priority.*